Rite Aid emailed me to let me know that their Official Coupon Policy has a few changes. I would suggest printing the new coupon policy and keeping it with you while you shop.
Highlights:
Rite Aid may accept up to 4 identical coupons for the same number of qualifying items as long as there is sufficient stock to satisfy other customers within the store manager’s sole discretion.” Limits “Like” coupons to 4.
**I don’t mind limits as it prevents people from shelf clearing. However, this also gives manager’s discretion to limit you to even less if they feel like it!
Buy One, Get One Free coupons are accepted but limited to only one coupon for each pair of items purchased.
**This makes sense. Not show how they allowed that before?
You can use a “cents off” coupon in conjunction with the item you are purchasing on a B1G1 Free Promotion or B1G1 Free Coupon, though the cents off cannot exceed the selling price of the item.
**This means you will not be able to use (2) “cents off” coupons with a B1G1 Free sale. You will only be allowed to use (1) unless your store rings up a B1G1 Free sale as 50% off both items.
You will no longer be allowed to use B1G1 Free coupons with a B1G1 Free Promotion.
**Big Bummer! As one is a store promotion and the other a manufacturer’s promotion!
When making a return for a product that had a coupon attached, Rite Aid cannot refund cash for the value of the coupon and cannot return the coupon that was used.
**I understand the reasoning behind this as I’ve been told people will return items that have promotions and fully profit from doing so. However, Rite Aid will not return your coupon so they will still be getting reimbursed by the manufacturer. If you have a legit return, you will be penalized because of the people intent on committing fraud!
Any thoughts? Do you think this is more fall out from the Extreme Couponing show?
Find this week’s Rite Aid Weekly Deals here.
Suzanne
I quit trying to even get any deals at Rite Aid about 2 years ago. They NEVER have what is advertised – and I was hitting the store the day the ad came out. I talked to a manager about why the advertised items were not available and got the run around. Rite Aid lost me as a paying customer.
Mitchell Wischmann
I see both your point and Rite Aid’s point on the whole returning items issue. I have been couponing for over 2 years now and still don’t know what is right in this situation.
I think I’ll contact the Coupon Information Center and see what they think is right. I’ll let you know what I find out.
Briana Carter
I could understand if they do that for the Rite Aid Coupons but manufacturer’s coupons it doesn’t seem right! :)
I completely understand WHY they are doing it. I think they should just ban those people from returning items or put stricter limitations on the returns if that is they are doing it.